Over 40yrs in the industry, we must be doing something right!
Customer satisfaction guaranteed.
© 2018 Nicholas Rowell Haulage Ltd. All rights reserved
website hosting and design by futureclient
Torr Quarry Industrial Estate
Totnes (nr Kingsbridge)
Tel: 01548 521333
we are featured on Southhams.com
Legal, Privacy & Cookies Policy
Nicholas Rowell Haulage Limited is a company registered in England.
Maintaining the security of your data is a priority at Nicholas Rowell Haulage, and we are committed to respecting your privacy rights. We aim to handle your data fairly and legally at all times and we are dedicated to being transparent about what data we collect about you and how we use it.
This policy, which applies whether you visit our physical site or go online, provides you with information about:
- how we use your data;
- what personal data we collect;
- how we ensure your privacy is maintained; and
- your legal rights relating to your personal data.
HOW WE USE YOUR DATA
Nicholas Rowell Haulage (and trusted partners acting on our behalf) uses your personal data:
- to provide goods and services to you
- to make a tailored website available to you
- to manage any registered account(s) that you hold with us
- to verify your identity
- for crime and fraud prevention, detection and related purposes
- with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you
- to enable Nicholas Rowell Haulage to manage customer service interactions with you where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
Marketing and Promotional communications
Nicholas Rowell Haulage may use your personal data for electronic marketing purposes (with your consent) and may send you postal mail to update you on the latest Nicholas Rowell Haulage products and services. Nicholas Rowell Haulage aims to update you about products & services which are of interest and relevance to you as an individual. You have the right to opt out of receiving promotional communications at any time, by:
- selecting your marketing preferences via the enquiry form on our website;
- contacting Nicholas Rowell Haulage via the contact routes set out in this Policy.
Sharing data with third parties (Our service providers and suppliers).
In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery and marketing service providers. Nicholas Rowell Haulage only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to Nicholas Rowell Haulage and to you, and for no other purposes.
In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Other third parties
Aside from our service providers, Nicholas Rowell Haulage will not disclose your personal data to any third party, except as set out below. We never give customer data to other organisations for marketing purposes. We may share your data with:
- credit reference agencies where necessary for card payments
- governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so.
How long do we keep your data?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 20 years.
WHAT PERSONAL DATA DO WE COLLECT?
Nicholas Rowell Haulage may collect the following information about you:
- your name and your contact details: postal address including billing and delivery
addresses, telephone numbers (including mobile numbers) and e-
- purchases and orders made by you and when you make a purchase or place an order with us, your payment card details
- your communication and marketing preferences
Please note that any personal information that you submit through forms, letters, emails and the like is not encrypted and therefore may be collected by others. Any such information is sent at your own risk and you should therefore carefully consider its sensitivity before transmitting it. While we make every effort to keep the information that you supply directly or indirectly secure we would like to make you aware that the Internet in itself is not a completely secure medium.
HOW WE PROTECT YOUR DATA
Nicholas Rowell Haulage is committed to keeping your personal data safe and secure.
Our security measures include: -
- regular security assessments of all service providers who may handle your personal data;
- security controls which protect the entire Nicholas Rowell Haulage IT infrastructure from external attack and unauthorised access
- internal policies setting out our data security approach and training for employees.
WHAT YOU CAN DO TO HELP PROTECT YOUR DATA
Nicholas Rowell Haulage will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from Nicholas Rowell Haulage asking you to do so, please ignore it and do not respond. If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.
You have the following rights:
- the right to ask what personal data that we hold about you at any time
- the right to ask us to update and correct any out-
of- date or incorrect personal data that we hold about you free of charge
- the right to opt out of any marketing communications that we may send you.
If you wish to exercise any of the above rights, please contact us using the contact details below.
If you have any questions about how Nicholas Rowell Haulage uses your personal data that are not answered here please contact us using the details below:
Tel: 01548 521333
Address: Nicholas Rowell Haulage Ltd, Torr Quarry Industrial Estate, East Allington, Totnes, Devon. TQ9 7QQ
Cookies and Tracking
This website uses Google Analytics.
Type of user agent (web browser) used, software manufacture and version number.
Type of operating system.
Screen colours (colour processing ability of the users screen).
Network location and IP address.
Can include country, city, state, region, county, or any other geographic data.
Bandwidth (internet connection speed).
Time of visit.
Time spent on each page of the website.
Referring site statistics.
The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website).
Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine).
This data is primarily used to optimise our website for our visitors, however we
will use this data for marketing purposes. An example of how this data could be used
for marketing purposes would be to tell potential advertisers how many visitors we
get to the website, where our visitors come from, and how they arrive at our website.
This data DOES NOT include any personalised identification information such as:-
Social Security Numbers
Bank Account Numbers
Credit Card Information
Copyright Notice and Disclaimer
This regulates your use of the nrhaulage.co.uk website and all material within it. If you do not agree, do not use this site.
The information contained in this website has been prepared solely for the purpose of providing information about ‘Nicholas Rowell Haulage Ltd’ and its business.
The materials contained within this website are directed at those who access the website from within the United Kingdom. Those who access the site from other locations are responsible for compliance with local laws to the extent that they are applicable.
To the fullest extent permitted at law, ‘Nicholas Rowell Haulage Ltd’ is providing this website and its contents on an ‘as is’ basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition ‘Nicholas Rowell Haulage Ltd’ does not represent or warrant that the information accessible via this website is accurate, complete or current.
Except as specifically stated on this website, to the fullest extent permitted at law, neither ‘Nicholas Rowell Haulage Ltd’ nor any of its affiliates, partners, members, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, ‘Nicholas Rowell Haulage Ltd’ does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of ‘Nicholas Rowell Haulage Ltd’, its affiliates, partners, members, employees or other representatives.
Copyright © 2018, BNicholas Rowell Haulage Ltd. All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright Nicholas Rowell Haulage Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
No part of the text or graphics on this site may be reproduced or transmitted in any form or by any means, electronic or mechanical, without permission in writing from ‘Nicholas Rowell Haulage Ltd’. However, you are permitted to print or save to your local hard disk one copy of reasonable extracts from the site for your personal use. Requests for permission for copying or use beyond this should be sent to email@example.com.
‘Nicholas Rowell Haulage Ltd’ and / or other ‘Nicholas Rowell Haulage Ltd’ services / strap lines / marks and logos referenced on this website are either trademarks or registered trademarks of Nicholas Rowell Haulage Ltd in the United Kingdom, EU, United States of America and / or other countries. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.
Any visitor to the ‘www.nrhaulage.co.uk’ website who hyper-
If you have any concerns, questions or comments please get in touch.
What Our Customers Say
I have used Nicholas Rowell for many years. They are professional, courteous and above all reliable. They turn up when they say they will and have always done a first class job.
Ryan Hooper (Evans Estates, Bantham)
A great service from the team at Nicholas Rowell Haulage. I have known the family run business for many, many years. They have always gone out of their way to get the job done!
Every morning I drive to work to Plymouth on the Kingsbridge road. When following one of your articulated lorrys, they always pull over at the top of Modbury hill to allow queing traffic to pass. I really appreciate the thoughtfulness of your driver/s.
Very professional service, good communication & time keeping. I knew exactly when my skip was arriving & being collected despite my remote location. Would not hesitate to use this company again.
Emma, East Portlemouth
Not much we can say about the skip hire, other than we needed 8 in a row. They were all collected on time which assisted us when completing our build project in a record time.
Sue in Salcombe